THE KEYS TO SUCCESS IN TEMPORARY WORK
By Karen Conole
“Whatever you decide to
do, resolve to be the best your can be at it.”
You’ve probably heard
that quote in various incarnations many times over the years, but have you ever
thought to apply it your own situation?
You have already decided (or
have allowed it to be decided for you) that precious hours, days, weeks or more
of your life will be allotted for certain activities, such as work, hobbies,
friendships, etc. Since you’ve committed yourself to those activities,
why not embrace those choices and give them the credence they deserve, by
striving to do those activities as well as you possibly can?
You may regard some of your
activities—such as temporary work—to be simply “marking
time” while waiting for the perfect opportunity to come along. But
whether you are a professional temporary who finds this work provides the
freedom you need to suit your lifestyle, or are “just passing
through” to something else, either way it’s time you will never see
again, so make it time well spent.
How?
First of all, never refer to
yourself as “just a temp.” Many people put a lot of time, money and
effort into getting you into temporary assignments and that wouldn’t
happen if your contribution wasn’t important—more important, even,
than the myriad other things that didn’t receive that time, money and
effort. Referring to yourself as less than the skilled, motivated worker needed
for the job causes the client, your agency and eventually even you, yourself,
to devalue your critical role in the success of the whole operation. You are
more than “just a temp,” so banish that phrase from your job
description!
Second, don’t limit
yourself or you’ll limit your growth, and limiting your growth limits your
value. The old expression, “You never know until you try,” has real
application in temporary assignments. What may seem like an uninteresting or
inconvenient placement may end up being just your cup of tea, so don’t be
too quick to turn down a job because it’s not exactly what you had in
mind. Your mind is a big place, so make room in it to include new experiences
and use it to develop new skills. You might find that you enjoy this new work,
or you might meet a good new friend, or make a positive career connection. Who
knows? You won’t—until you try—so get out there and expand
your horizons!
Also, the more willing you are
to take assignments your agency offers, the more they will offer. It’s
just simple efficiency on their part: Why make several calls to different
employees, trying to find someone to accept a position if they know just one
call to you will fill the job and save everyone time?
The same goes for on-the-job
tasks. If your supervisor knows you are willing to accept new challenges as
time permits, you will find your workdays filled with far more varied and
interesting projects and your skills growing with every assignment.
Third, before arriving for an
assignment at a new firm, try to find out something about that firm. Go online
and check out its corporate philosophy, what community projects it supports and
who the principal players are. You’ll feel more like an
“insider” upon arrival and walk the halls with more confidence.
You’ll also know if it’s the kind of place you’d be
interested in for long-term employment or just for the length of the current
assignment, and be ready with your response, should you be offered a full-time
position there.
Fourth, if you don’t
know something and can’t find the answer—ask! Often the staff
person whose desk you’re covering has done that job so long, it’s
become second nature to him/her, so there may be no notes on how to accomplish
even basic tasks like transferring calls. Since the “manual” is in
the head of that absent employee, you’ll need to create your own
manual—one question at a time—with help from your agency and/or
your on-site supervisor. Keep in mind that information necessary to do the job
well is information that you must have, and asking for it will make you appear
conscientious and engaged in the work. Don’t ask, and you may appear
apathetic or lazy. So ask—nobody who wants the job done right will mind.
Lastly, while on the job try
your best to be most like a “pleasant machine.” That is, suppress
as much as you can details of your personal life once you walk through the door
because most employers, while willing to listen briefly to your weekend
adventures, are really just interested in your work, not your social life.
Don’t be offended. That’s why it’s called “work.”
That’s why you’re there, too. The closer you can come to fulfilling
the client’s needs (work) while suppressing your personal needs (checking
your emails, calling family, etc.), the more value you will have given your
time. The more value you give your time, the more your time will be requested.
The more your time is requested, the higher the compensation you can charge for
that time, and that’s worth waiting to get home to check your emails,
right? So, be pleasant, but be a quiet, efficient, reliable and worry-free
“machine” and they will beat a path to your door, guaranteed. Even
if you don’t want a job offer, if you make them want to hire you then
you’ll know you’ve exceeded their expectations.
Whether you want a
“permanent” position or enjoy the permanent freedom and flexibility
of temporary work, while you are spending precious time at a job, make sure
that your time is valued not only by you but by those for whom you’re
working.
You can’t get that time
back so, while you can, make it quality time—for everyone.